Apartments from just AED 43/month • Villas from AED 127/month. Three tiers — Essential,
Plus and Elite — priced by property size and AC unit count. See the full price list below. Prices exclude VAT (5%).
An Annual Maintenance Contract is a long-term property protection strategy.
An Annual Maintenance Contract (AMC) is a structured preventive maintenance agreement that helps
property owners keep essential technical systems inspected, serviced and professionally maintained
throughout the year.
Instead of waiting for equipment failures, emergency repairs or unexpected breakdowns, an AMC ensures
that critical systems such as air conditioning, plumbing, electrical installations and general property
maintenance are regularly monitored by qualified technicians.
Preventive maintenance through an AMC helps detect potential issues early, improves system performance,
reduces long-term repair costs and ensures that the property continues to operate safely and efficiently.
Introducing PREVIA
Our structured Annual Maintenance Plan, built for Dubai properties.
PREVIA is our structured Annual Maintenance Plan (AMC) designed to provide property owners with reliable
technical support, scheduled preventive servicing and priority maintenance assistance throughout the year.
The name PREVIA reflects our philosophy of preventing problems before they happen — protecting properties
through proactive care rather than reactive repairs.
/01
Extend equipment lifespan
Regular care keeps essential systems operating longer and at peak performance.
/02
Reduce unexpected breakdowns
Detect potential issues early — before they become expensive emergency repairs.
/03
Improve system efficiency
Better cooling, lower bills, fewer technical surprises throughout the year.
/04
Maintain property value
Well-maintained properties retain value and feel comfortable, year after year.
PREVIA plans
Built for homes and businesses.
PREVIA Residential Plan
Reliable support for everyday living.
For homeowners who want reliable technical support and preventive maintenance for the systems that
support everyday living. Fewer emergencies, faster support and better long-term property care.
Suitable for
• Apartments
• Villas
• Townhouses
• Holiday Homes
PREVIA Commercial Plan
Built to protect business continuity.
For offices, retail spaces, clinics, restaurants and operational facilities that require consistent
technical support. Faster response, reduced downtime and proactive maintenance planning — because
downtime costs more than maintenance.
Suitable for
• Offices
• Retail Shops
• Clinics
• Restaurants
• Warehouses
• Commercial Facilities
Plans & pricing
Three tiers. Priced by your property.
PREVIA is priced by property size and number of AC units. AC and plumbing are billed per unit and serviced in the same visit — one transport charge, one trusted team. Choose the level of cover that fits your home or business.
Essential
Essential
Peace of mind, covered.
The smart starting point. Regular AC servicing, plumbing and electrical inspections, plus complimentary callouts and emergency support.
2× AC service visits (regular + major)
1× Plumbing inspection (same visit)
1× Electrical inspection (same visit)
2× Complimentary callout visits
2× Emergency calls covered
3hrs Complimentary cleaning
10% discount on all non-AMC tasks
Most popular
Plus ★
Plus ★
More visits, more coverage.
Step up to more frequent AC service, additional emergency calls and extra callout visits. Ideal for busy homes.
3× AC service visits (regular + major)
2× Plumbing inspections (same visit)
1× Electrical inspection (same visit)
3× Complimentary callout visits
4× Emergency calls covered
3hrs Complimentary cleaning
15% discount on all non-AMC tasks
Elite ✦
Elite ✦
The complete care package.
Our most comprehensive plan. Highest visit frequency, pest control included, priority emergency response and the most complimentary services.
4× AC service visits (regular + major)
2× Plumbing inspections (same visit)
1× Electrical inspection (same visit)
2× Pest control treatments
4× Complimentary callout visits
6× Emergency calls covered
3hrs Complimentary cleaning
20% discount on all non-AMC tasks
Named technician every visit 4-hour emergency response Digital report by WhatsApp Parts at cost +10%, no hidden charges Monthly payment option
All prices exclude VAT (5%). Monthly figures are the annual price ÷ 12. AC and plumbing are priced per unit and serviced in the same visit. Parts are charged at cost +10% — we quote before any part above AED 300, and labour is always included. Final pricing is confirmed after a free property inspection.
PREVIA clients receive priority scheduling, faster response times, reduced downtime and better service continuity throughout the contract period.
Transparent scope
What is not included.
PREVIA focuses on preventive maintenance, inspections and labor support. The following are usually quoted separately. No hidden surprises.
If additional work is required, a clear quotation is always provided before any repair begins.
• Spare parts and replacement materials
• Major repairs and equipment replacement
• Compressor replacement
• Gas charging and refrigerant replacement
• Major plumbing replacements
• Full rewiring or major electrical upgrades
• External specialist subcontractor work
• Civil works and major renovation tasks
Want more coverage?
PREVIA can be upgraded to cover more of your property.
Additional preventive maintenance visits
Extended AC servicing coverage
Full water tank cleaning
Pest control support
Duct cleaning programs
Full indoor air quality services
Commercial facility extended maintenance plans
Why choose PREVIA by M&H
Why sign up for PREVIA?
/01
Save vs. one-off jobs
Members enjoy preferential pricing on all parts and services.
/02
One visit, multiple checks
AC, plumbing and electrical handled together — no extra trips.
/03
Priority response
When something goes wrong, PREVIA clients are at the front of the queue.
/04
Complimentary extras
Callouts, emergency calls and cleaning hours included.
/05
No surprises
Predictable monthly cost, your home professionally maintained.
PREVIA FAQ
PREVIA & AMC — frequently asked questions.
What is PREVIA by M&H?
PREVIA is the preventive maintenance program by M&H Technical Services, designed to keep residential and commercial properties operating efficiently throughout the year through scheduled inspections, preventive servicing and priority technical support. Rather than waiting for breakdowns to happen, PREVIA focuses on maintaining the essential systems of a property before problems become costly repairs.
What is an Annual Maintenance Contract (AMC)?
An Annual Maintenance Contract (AMC) is a yearly service agreement that includes scheduled inspections, preventive maintenance and technical support for essential property systems such as air conditioning, plumbing, electrical installations and general property maintenance. An AMC helps property owners reduce unexpected breakdowns, improve system performance and avoid expensive emergency repairs.
Why should I consider preventive maintenance?
Preventive maintenance helps property owners extend equipment lifespan, reduce unexpected breakdowns, improve system efficiency, maintain property value, reduce long-term repair costs, improve safety and operational reliability, and reduce emergency repair expenses. It is always more cost-effective to prevent a problem than to repair a major failure later.
What services are included in the PREVIA AMC plan?
Depending on the selected plan, PREVIA may include preventive AC maintenance and scheduled inspections, plumbing system inspections and leak detection, electrical system checks and DB inspections, minor handyman support, preventive maintenance visits throughout the year, and priority technician call-outs for maintenance issues. Each plan is tailored based on the property type, size and technical requirements.
What is not included in the AMC plan?
PREVIA focuses on preventive maintenance, inspections and labor support. The following are usually quoted separately: spare parts and replacement materials, major repairs and equipment replacement, compressor replacement, gas charging and refrigerant replacement, major plumbing replacements, full rewiring or major electrical upgrades, civil works and major renovation tasks. If additional work is required, a clear quotation is always provided before any repair begins.
How often are maintenance visits scheduled?
Maintenance visits are scheduled several times throughout the year depending on the selected contract plan and the type of property. Air conditioning systems usually require more frequent servicing due to Dubai's climate, while plumbing and electrical inspections are carried out based on preventive maintenance schedules and property needs.
Is AC servicing included in the AMC?
Yes. AC servicing is typically one of the core components of PREVIA. This may include system inspection, filter cleaning, airflow checks, drain line inspection and early detection of cooling issues to help maintain efficient performance and reduce unexpected breakdowns.
Do PREVIA clients receive priority support?
Yes. PREVIA clients receive priority scheduling and faster technician response compared to standard service requests. This helps reduce downtime, improve maintenance response and ensure technical issues are handled more efficiently throughout the contract period.
Is an AMC more cost-effective than paying for individual maintenance visits?
In most cases, yes. Preventive maintenance helps identify small issues early before they turn into expensive repairs or emergency breakdowns. It also reduces repeated call-out charges and helps maintain better system efficiency over time. An AMC provides better long-term value than waiting for problems to happen.
Can the AMC be customized for my property?
Yes. PREVIA plans are tailored based on the type and size of the property, whether it is an apartment, villa, townhouse, office, retail unit, clinic or commercial facility. Our team evaluates your property requirements and recommends the most suitable maintenance plan for your needs.
WhatsApp us / Call us for a quote.
Tell us about your property — we'll recommend the right PREVIA plan within minutes.
